Frequently asked questions

For residential installations, the average time is 1 to 2 days. Larger commercial projects can vary from several days to several weeks, depending on the scope and complexity.

You can reach us through our website or contact our customer service by phone. Our contact details are easily found on our website.

FLUXA offers a full-service approach with expertise in dynamic energy contracts and integrated energy management systems. We also offer an extensive network of charging stations throughout Europe.

Integrating solar power reduces dependency on the electricity grid, lowers energy costs, and contributes to a more sustainable energy solution.

Yes, our charging stations can be integrated with smart energy management systems, allowing you to optimise your energy consumption and adjust it to your specific needs.

A dynamic energy contract adapts to fluctuations in electricity prices. This means your charging station can automatically charge when prices are lowest, leading to significant cost savings.

FLUXA offers reliable and innovative charging solutions with dynamic energy management systems that deliver cost savings. Our stations are user-friendly, safe and designed to meet the needs of both individuals and businesses.

EV charging stations enable businesses to promote sustainability, reduce their ecological footprint, and offer additional services to employees and customers. This increases the company's attractiveness and can contribute to achieving environmental objectives.

An EV charging station delivers power to electric vehicles through a charging cable connected to the vehicle's charging port. The charging station converts alternating current (AC) to direct current (DC) for the vehicle's battery, depending on the type of charger.

The Fluxa Power Lease 60 is a leasing formula that offers you the opportunity to use an EV charging station for a period of 60 months. The programme is designed to lower the financial threshold for implementing charging solutions while benefiting from high-quality equipment and support.

This leasing option is available for businesses looking for a cost-effective and flexible EV charging solution. It is particularly suitable for companies wanting to electrify their fleet without major capital investments.

If a problem occurs, FLUXA provides 24/7 technical support. Contact our customer service, and we will send a technician as soon as possible to diagnose and resolve the issue. If necessary, we will arrange for replacement of defective parts.

The process begins with a thorough site inspection to determine the best location and requirements. We then take care of all necessary permits and our certified technicians carry out the installation. We ensure everything complies with local regulations and safety standards.

The lease includes a complete service package: all preparatory works, installation by certified technicians, regular preventive maintenance, continuous performance monitoring, and 24/7 customer support. This ensures a worry-free experience throughout the entire lease period.

Absolutely! Customers can choose from a range of charging stations, including Level 2 AC chargers for residential use and DC fast chargers for commercial applications. Our experts will help you select the best solution that matches your specific needs and location.

At the end of the lease period, FLUXA offers several options: you can extend the contract, upgrade the charging station to a newer model, or purchase the device at a reduced price. This gives you the flexibility to make the best decision based on your future needs.

No, there are no hidden costs. All standard maintenance and service costs are included in the lease. Additional costs may only apply in cases of damage caused by improper use or external factors, such as natural disasters.

Many governments offer tax benefits, subsidies, or tax credits for businesses investing in sustainable energy solutions, such as EV charging stations. Our team can help you identify and apply for these benefits to reduce your total costs.

The monthly costs depend on the type of charging station you choose and the specific installation requirements of your location. For a detailed and personalized quote, please contact our sales team.

You can easily request a quote by filling out our online form on our website or by directly contacting our customer service. We'll be happy to help you with all your questions and ensure you get the best solution for your situation.

Leasing offers the benefits of lower initial costs, budget management through predictable monthly payments, and access to the latest technology without obsolescence risk. Additionally, maintenance and service are included, ensuring peace of mind and operational continuity.

Yes, we understand that needs can change. Our leasing formula offers flexibility, and our team is ready to work with you to adapt your contract to your changing circumstances.

Yes, FLUXA can help assess and upgrade your current electrical infrastructure to ensure it meets the requirements for EV charging.

A suitable electrical infrastructure with sufficient capacity is required. This typically includes a separate circuit and appropriate placement of the charging unit. Our technicians will advise on the specific requirements for your situation.

The process includes an initial consultation, site inspection, obtaining necessary permits, installation of the charging station, and a final test to ensure functionality.

Our charging stations are equipped with smart monitoring software that provides you with real-time insight into energy consumption, charging times, and the operational status of your stations.

FLUXA offers 24/7 breakdown service with rapid response times. Our team is ready to provide technical support and quickly resolve any issues.

Annual maintenance is recommended. This includes checking the hardware, updating the software, and testing overall performance to ensure trouble-free operation.

Yes, subsidies and tax benefits are often available for businesses and individuals investing in EV charging infrastructure. Our team can help you navigate through the available options.

FLUXA offers flexible payment options, including one-time payments, lease options, and subscription services. This ensures there's an affordable option for every budget.

The costs vary depending on the type of charging station and the complexity of the installation. Contact us for a customised quote that fits your specific situation and needs.